This position is for a Call Center Specialist, with a company location in Ocean Springs, MS.

Duties and Responsibilities Include: Will provide accurate information relating to customer deliveries, account questions, billing statements, and product knowledge support to our customers trying to reach their local branch location, so that they are not put on hold or unable to speak to a person, we roll over calls to this support group.

Requirements and Qualifications Include: Prior Call Center, Customer Support, or similar telephone support experience is preferred; Ability to remain seated and on the phone, often with little time between calls, is needed; A pleasant telephone voice and demeanor is required for success; Ability to pick up new software, as well as understanding our core line of products and services will be needed in time; Microsoft Office, Inside Sales, Customer Service experience preferred.

An Equal Opportunity / Affirmative Action employer.